A privileged, confidential discussion behind the scenes with IKEA covering talent, transformation and team flexibility to deliver the customer experience.
Ecommerce Europe presents the 2020 analysis of the European Ecommerce Market, in partnership with EuroCommerce. As the associations who together represent the majority of retailers in this most dynamic of regions, their leadership gave their insight on the findings, the key themes and outlooks and of course their reflections on the major commercial and strategic issues for the sector.
Drawing on the first RetailX Sustainability Report 2020 we will consider the areas of focus to embed sustainable business practices into ecommerce, and also look ahead to the first RetailX Renew conference.
Building on the release of the first Marketplaces report for Europe’s Top1000 retailers and brands, we look at the strategic board level discussions triggered by the report, and analyse the opportunities for ecommerce businesses.
A quarter after the release of the benchmark annual report, we have stores re-opening, an enormous €750bn EU stimulus package in play, and more clarity on the sentiment and outlook and how "brick-and-mortar" stores have turned to marketplaces to trial ecommerce.
How have UK retailers reacted to the difficult trading conditions of 2020, where have they won and how have they adapted operations? Watch our webinar to find out more about this, and what peak looks like for the United Kingdom this year.
We discuss our new report which considers the role of e-logistics within multichannel retail. Drawing on research across Europe we focus on the key learnings from the report and how companies have used delivery as a competitive advantage.
With peak season for European retail approaching we will consider the state of ecommerce: what is the consumer demand? We’ll also consider what actions can still be taken this close to peak and still deliver value, resilience or capability to ecommerce professionals.
We will take an in-depth look at one of Europe’s most important B2C ecommerce markets which represents a sophisticated Northern European market. In great part because of its internationally important ports, most notably Rotterdam, it’s also an area that’s key to wider European ecommerce, an area central to logistics across the whole continent.
PDS and Open Banking frameworks have opened up an increasing flow of new 3rd party payment systems, which offers retailers more choice when satisfying customer payment preferences. Indeed, advances in the Buy Now Pay Later (BNPL) field have attracted a completely new customer which according to InternetRetailing has tripled in size during 2020 alone.
Personalisation is a powerful tool in the world of eCommerce. It develops trust with potential customers that can be the differentiator between ‘visit’ or ‘interest’ and closing the transaction. By fine-tuning the opportunity that personalisation affords you can optimise sales value and margin while nurturing customer loyalty.
Join Ian Jindal and our panel of experts for the final RetailX and Guests of 2021. The webinar will be a post-pandemic, pre-peak playbook looking at 6 things that are going to be different about this year’s festive shopping frenzy.
The panel will explore the factors that have contributed to these changes whether that be better technology, changing customer demands or the changes forced on retailers by the pandemic and other macro factors.
Ecommerce Berlin Expo has established itself as a central meeting point for e-commerce communities, decision makers and innovative retailers, gibing a unique opportunity for both e-commerce leaders and businesses to develop their expertise and enhance their market strategies.
RetailX 121 Meetup is a series of ½ day events that are specifically designed for tactical and functional heads representing the UK’s top retail brands. Attendees are selected for their technical knowledge and their interest in meeting a pre-filtered selection of leading solution providers who have a proven track record of success with other RXUK Top500 companies.
"Personalisation at scale and at speed” - a discussion about the realities of introducing, optimising and flexing personalisation approaches in a confidential, off the record chat between peers. ASOS is one of the most successful ecommerce players in the demanding UK fast fashion market, and they balance cutting edge capabilities with elite-level consistency and quality. In our discussion we’ll hear about the challenges of mobilising the technology and marketing teams, the rate of change, how to harvest the commercial benefits even as you’re planning the next iteration, and what heuristics for success have been developed.
“Personalisation at scale and at speed, across a wider category offering” - a discussion about the realities of introducing, optimising and flexing personalisation approaches in a confidential, off the record chat between peers.
Fresh from its IPO, Turkish powerhouse Hepsiburada is embracing the best of global marketplaces as it grows post-pandemic. Hepsiburada (“everything is here”) has been extending its influence across the Middle East, attracting some 97m visitors a month from the region - being both a marketplace and a retailer on its own account
To complement our Europe Top1000 research, an executive networking dinner series for the people driving performance in direct to consumer digital commerce
Venca (www.venca.es) is a Spanish retail powerhouse, offering a full product range for men’s and women’s fashion, children and home.
In our CONFIDENTIAL online roundtable we’ll be joined by Jordi Badia who is not only the CIO and CDO of the business, but one of the management team who led the Management Buyout in 2017.