About

RetailX is born of an obsession with performance in multichannel retail and ecommerce.

RetailX supports commercial leaders in digital D2C with performance research, analysis and networking. 

Our research is available in market, sector and top-ranking reports; the underlying data is available via apps or download. Our community support executive networking and confidential briefings through public events and think tanks. The leadership community drives the quarterly D2C Leadership Barometer.

History

20 years ago, Mark Pigou and Ian Jindal created a B2B events and media business for professionals in multichannel retail, providing insight, analysis and events to the sector’s pioneers.

In 2014 Martin Shaw joined to kickstart primary research. Punditry and opinion was not enough for the sophisticated commercial leaders and facts, trends, comparisons and insights demanded reliable, relevant facts.

After a decade of using our data solely for the preparation of benchmark industry reports (distributed via InternetRetailing and other media partners), we have opened our data to our subscribers online, via apps, and downloads – providing facts and actionable insight ‘under your thumb’.

The research-powered insights, networking and events convert the billions of datapoints from the last decade into ideas, contacts and tactics to thrive in the future.

Connect with us

Partnership is baked into our business. To partner, subscribe, give info, ask for data – anything at all – get in touch. 

Contact

If you want to tell us anything – incoming press releases and media announcements to: [email protected] – these reach the whole team so no need to also send/cc individuals.

For research proposals, ideas, brainstorming and definitely not press releases email: [email protected]

If you’d like to hear from us, our Analyst and Press announcements newsletter is here.

Contact our Account Directors, they are happy to help with commercial and sales enquiries:

RetailX is based at our offices in London, UK

If you would like Ian Jindal, Martin Shaw or another of the team to present at your events, prepare a board brief or run a consultation, please drop us a line to discuss at [email protected]