Benelux 2020: Ecommerce Region Report

Download the Benelux 2020 Ecommerce Region Report for an in-depth analysis of one of Europe’s most important B2C ecommerce markets. With in-depth analysis of Belgium, Luxembourg and the Netherlands, the report also considers how the Benelux ecommerce sector affects retail in the rest of Europe.

The Benelux region’s ecommerce sector is especially intriguing for a number of reasons. In itself, the region represents a sophisticated Northern European market. In great part because of its internationally important ports, most notably Rotterdam, it’s also an area that’s key to wider European ecommerce, an area central to logistics across the whole continent. It’s a region where, even within individual countries, retailers have to tackle nuances around customer behaviour because, for example, consumers speak different languages.

As we also explore in the report, Benelux as a whole may well, at least in the longer term, benefit from Brexit. On a practical level, the report will arm retailers that want to sell in Benelux with the information they need to get started.

The full report includes:

  • Market context: B2C online retail in Benelux
  • Ecommerce association Q&A: Greet Dekocker, SafeShops
  • Ecommerce association Q&A: Sofie Geeroms, BeCommerce
  • Ecommerce association Q&A: Wijnand Jongen, Thuiswinkel.org
  • Partner perspective: Asendia Benelux
  • The launch of amazon.nl
  • Logistics in the Netherlands
  • Languages in the Benelux region
  • Analysis of the overall Benelux market
  • Analysis of the markets in Belgium, Luxembourg and the Netherlands
  • More than 40 detailed graphs and charts including:
    • Gross domestic product of Benelux
    • Population and population density in Benelux
    • B2C ecommerce turnover
    • Internet usage in the different countries of Benelux
    • Device usage
    • Social media usage
    • Web traffic to different retailers
    • Popular payment methods
    • Cross-border sales
    • Preferred delivery methods
    • Perceived barriers towards online shopping
    • And much more
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