The DeliveryX Europe Top500 2022 Report offers unparalleled insight into the operations and logistics capabilities of the Top500 retailers across Europe and a ranking of it’s leaders. We closely track the performance of these savvy sellers to provide readers with a fine-tuned image of the current industry ‘best practice’ – from delivery and sustainability expectations to returns and carrier trends.
This assessment is set out through six key performance dimensions: Strategy & Innovation, The Customer, Engagement, Operations and Logistocs, Merchandising, Engagement and Mobile and Cross-channel. The report is illustrated throughout with RetailX graphics and practical examples, with analysis of customer expectations and key trends that are affecting both logistics and operations.
Report highlights:
- The complete Top500 list.
- 27 pages of exclusive RetailX graphs, figures and market-leading analysis.
Download the full report and discover:
- A company spotlight on de Bijenkorf and it’s premium customer experience both on and offline
- Changes in delivery expectations, sustainability and returns in a post-pandemic era
- The effect of app-based challengers on the delivery industry
