The DeliveryX Europe Top500 2022

The DeliveryX Europe Top500 2022 Report offers unparalleled insight into the operations and logistics capabilities of the Top500 retailers across Europe and a ranking of it’s leaders. We closely track the performance of these savvy sellers to provide readers with a fine-tuned image of the current industry ‘best practice’  – from delivery and sustainability expectations to returns and carrier trends.

This assessment is set out through six key performance dimensions: Strategy & Innovation, The Customer, Engagement, Operations and Logistocs, Merchandising, Engagement and Mobile and Cross-channel. The report is illustrated throughout with RetailX graphics and practical examples, with analysis of customer expectations and key trends that are affecting both logistics and operations.

Report highlights:

  • The complete Top500 list.
  • 27 pages of exclusive RetailX graphs, figures and market-leading analysis.


Download the full report and discover:

  • A company spotlight on de Bijenkorf and it’s premium customer experience both on and offline
  • Changes in delivery expectations, sustainability and returns in a post-pandemic era
  • The effect of app-based challengers on the delivery industry
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