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making Data driven Decisions

We accept payments via credit card (Visa, Mastercard, American Express)

Your subscription will automatically renew on the same day of the month as your initial purchase. You will receive a renewal notification before the due date.

Yes, you can easily change your payment method in your account settings.

If your payment fails, we will attempt to reprocess it. If the payment is still unsuccessful after multiple attempts, your subscription may be temporarily suspended or canceled. Please contact our support team for assistance.

We occasionally offer discounts and promotions. These are made available to subscriber on our RetailX Essential plans. This plan is FREE and will ensure you stay up to date with our latest releases and promotions. 

You can access the platform through our web-based application. Once you log in, you will be able to explore the various features and functionalities.

We regularly update our software to introduce new features, improve performance, and address security vulnerabilities. We strive to provide timely updates to keep our customers up-to-date.

ou can cancel your subscription at any time by contacting our support team. Please note that cancellation policies may vary depending on your subscription plan and the timing of your cancellation request

We employ robust security measures to protect your data, including encryption, access controls, and regular security audits. We comply with industry best practices and relevant data protection regulations.

Yes, we are committed to complying with all applicable data privacy regulations.

Only authorised personnel within our organisation have access to your data. We do not share your data with third parties without your consent, except as required by law