Webinars available to view from Mon 12th July
Rewatch all of the 17 eCommerce World Review webinars that share data, insights and case studies from our research into the top retailers, market and territory research and sector insights.
The webinars brought to life our latest research into the state of ecommerce across the world including our Europe 2021 report, with real-world information on consumers, trends and what brands need to know when expanding into new markets. We also expanded on key themes for retailers including sustainability, personalisation and the growing marketplace sector.
Ecommerce World Review was arranged over a week from 05 – 09 July and hundreds of retailers joined each session taking away key learning points that will help the growth of their companies in 2021. Want to catch-up on topics that you missed or rewatch any of our discussions, click on the video below and enjoy at your leisure.
05/07/2021: 10:00 BST
05/07/2021: 13:00 BST
05/07/2021: 15:30 BST
06/07/2021: 10:00 BST
The beauty sector is changed by the pandemic and geo-social shifts, yet vibrant, innovative and deeply-important to the consumer. Our 2021 research shows a sector in change…
Download Free Report
06/07/2021: 11:30 BST
The pandemic has seen an increase in sales of homeware with the industry forecast to be worth $41.1bn in 2021. During this webinar our panel of experts will discuss the industry…
Download Free Report
06/07/2021: 13:00 BST
Since our landmark Sustainability Report 2020 the debate around sustainability has become more wide-reaching, more fundamental… and of course more complex. In this mid-year update we’ll…
Download Free Report
06/07/2021: 15:30 BST
07/07/2021: 10:00 BST
With the recent release of both the UK Ecommerce Country Report 2021 and the UK Top500 Ranking of retailers, we’ve asked our editors to review the top innovations in the UK…
Download Free Report
07/07/2021: 11:30 BST
Personalisation is a powerful tool in the world of eCommerce. It develops trust with potential customers that can be the differentiator between ‘visit’ or ‘interest’. In this session we will look back at…
07/07/2021: 13:00 BST
07/07/2021: 15:30 BST
08/07/2021: 10:00 BST
While the customer sees our activities in the final mile, the capabilities in our operations areas will determine the services we can offer, the levels we can attain and…
08/07/2021: 13:00 BST
These SMEs are at the cutting edge of European growth. World-famous brands whose names exceed their current turnover, to startups and growth businesses making their mark…
Download Free Report
08/07/2021: 15:30 BST
09/07/2021: 10:00 BST
We’re sharing our research on the Spanish ecommerce market – performance, growth, response to distruption and the key drivers of the ecommerce and digital-direct sectors.
Download Free Report
09/07/2021: 13:00 BST
Our research has shown that brands see marketplaces as a vital component of their direct-to-consumer strategies. This webinar will share our research and will be split…
Download Free Report
09/07/2021: 15:30 BST
Li-Xiong Chu of Dr2 will be joining us sharing their report on “Live Commerce” a new phenomenon in the China market that will no doubt be of interest in Europe, as well as brands that already sell in China…
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We’re sharing our research on the Italian ecommerce market – performance, growth, response to distruption and the key drivers of the ecommerce and digital-direct sectors. With the latest research into consumer segments and behaviour, along with case studies of the leading retailers, this will be a ‘download and discuss’ session with opportunity for Q&A with our research team.
Sponsored by:
This session gives an update on the retailers tracked in the UK’s Growth2000 report. Here we look at the growth-sector retailers and brands who are not yet in the Top500 reports, and our ranking focused upon growth-related performance – their traffic, retail footprint, social media and mobile use and their search visibility.
The G2K retailers have been heralded as the ‘growth engine’ of the UK economy, but this is our first opportunity to look at some facts about how they survived (or thrived?) during Lockdown, and how Brexit has impact the sector. Come July we will already be wondering how a post-pandemic peak season might look (assuming it’s ‘post-pandemic’ and that there’s even such a thing as peak!) – we’ll consider the option, the growth trajectories and some exemplars.
Sponsored by:
We’re sharing our research on the Japanese ecommerce market – performance, growth, response to distruption and the key drivers of the ecommerce and digital-direct sectors. With the latest research into consumer segments and behaviour, along with case studies of the leading retailers, this will be a ‘download and discuss’ session with opportunity for Q&A with our research team.
The beauty sector is changed by the pandemic and geo-social shifts, yet vibrant, innovative and deeply-important to the consumer. Our 2021 research shows a sector in change, so join us to learn of the adaptations, trends and successes.
Sponsored by:
The pandemic has seen an increase in sales of homeware with the industry forecast to be worth $41.1bn in 2021. During this webinar our panel of experts will discuss the industry in-depth, including regional variations, contextualising the market and case studies on some of the larger retailers like IKEA and Habitat.
Sponsored by:
Since our landmark Sustainability Report 2020 the debate around sustainability has become more wide-reaching, more fundamental… and of course more complex.
In this mid-year update we’ll review progress of key retailers in their moves to become more sustainable, and share with you consumer research across Europe that gives insight into the customer’s expectations.
Our Sustainability 2021 report is due in the Autumn, and we’ll share with you research progress on key themes.
We’ll have retailer discussions on steps that they’re taking to be more sustainable, with a focus upon real, practical, present activity, and how to make progress while under pressure to be perfect and never make mistakes or compromises.
Sponsored by: 
We’re sharing our research on the Australian ecommerce market – performance, growth, response to disruption and the key drivers of the ecommerce and digital-direct sectors. The webinar will focus on what brands need to know to enter the markets of New Zealand and Australia.
With the recent release of both the UK Ecommerce Country Report 2021 and the UK Top500 Ranking of retailers, we’ve asked our editors to review the top innovations in the UK market that have contributed to success and that can be adopted in 2021.
Our editors will reveal the 6 innovations and
– quantify the effect, with case studies
– illustrate how these innovations can be implemented.
Building on the success of our Innovation in Grocery report 2021, this session will draw upon examples from all sectors, based upon their impact on performance for the Top500.
Country Reports – just say that these are part of a series about how to sell into more markets, as UK and European retailers look to grow.
Our expert editor will review their recent “Trading in…” reports and outline the consumer requirements, key opportunities for UK and European brands – all based upon 10,000 consumer surveys in spring 2021.
Join us to learn the practical steps to selling successfully in (market).
Sponsored by: 
Personalisation is a powerful tool in the world of eCommerce. It develops trust with potential customers that can be the differentiator between ‘visit’ or ‘interest’. In this session we will look back at our #PO event and showcase some of the leading personalisation providers as well as discuss how utilising personalisation technology can help push your business forward and what pitfalls to look out for.
Sponsored by: 
After the most testing year for professionals in supply chain, operations, logistics and delivery, we can celebrate the resilience and performance of the sector. The fact that systems could cope with months of greater-than-peak activity as well as significant shifts in activity is a testament to the decade of infrastructure and operational investment. However, there’s no imminent return to a “normal” and so in this session we consider what areas of investment today are going to give us the performance and resilience we need tomorrow.
In this session our experts will consider 6 areas of innovation and development that will sustain the capabilities of the sector. We will look at:
What is the latest on capabilities, trends and innovation?
It’s a brisk session that will link to further research from RetailX, eDelivery and InternetRetailing.
We’re open for questions in the run-up to the session, so please send any questions to us here
Sponsored by:
Each year since 2016 we have researched and analysed the European market. During this time the story has been one of continued growth: more consumers adopting online, more retailers and brands embracing digital selling and throughout an increase in sophistication and competitiveness. The European market has been the world’s most mature and competitive market for some while.
However, the systemic shocks of 2020 – COVID, Brexit, populism – alongside a growing focus upon sustainability, representation and authenticity, mean that 2021 is a substantially different year.
In our session we’ll consider how retailers have weathered these shocks and whether there’s been a ‘reset’ of European eCommerce, or simply a pothole on the road. We’ll let the facts do most of the the talking, along with a preview of the report and ample case studies and charts.
Sponsored by:
While the customer sees our activities in the final mile, the capabilities in our operations areas will determine the services we can offer, the levels we can attain and of course whether we make money or not upon the orders! Welcome to the ‘middle mile’ – the operational activities between procurement and inbound logistics and the despatch of orders to the customer.
Based upon our new report on The Middle Mile we will look at definitions, performance, capabilities and examples of success – while offering ideas on how to improve your capabilities in short order.
Sponsored by:
These SMEs are at the cutting edge of European growth. World-famous brands whose names exceed their current turnover, to startups and growth businesses making their mark.
The G3K paints a picture of the vibrant European ecommerce scene through the lens of these 3,000 businesses. Join us for a review of the sector’s dynamics, drivers, achievements and exemplars.
Sponsored by: 
We’re sharing our research on the Spanish ecommerce market – performance, growth, response to distruption and the key drivers of the ecommerce and digital-direct sectors. With the latest research into consumer segments and behaviour, along with case studies of the leading retailers, this will be a ‘download and discuss’ session with opportunity for Q&A with our research team.
Sponsored by:
Our research has shown that brands see marketplaces as a vital component of their direct-to-consumer strategies. This webinar will share our research and will be split in two. The first part will consider the efforts that Marketplaces are making to attract brands – what are the capabilities, services and opportunities across Europe? The second part will look at the marketplace activities of brands and retailers, who are creating marketplaces themselves in order to appeal to the consumer.
With some case studies provided, this will be a rapid tour of an important intersection between the most-loved brands, the most-trafficked marketplaces and savvy retailers.
Sponsored by: 
Li-Xiong Chu of Dr2 will be joining us
Sharing their report on “Live Commerce” a new phenomenon in the China market that will no doubt be of interest in Europe, as well as to brands that already sell in China.
We’re sharing our research on the Chinese ecommerce market – performance, growth, response to distruption and the key drivers of the ecommerce and digital-direct sectors. With the latest research into consumer segments and behaviour, along with case studies of the leading retailers, this will be a ‘download and discuss’ session with opportunity for Q&A with our research team.
